Q1: Are you a factory or trading company?
A1: We are a factory specialized in cosmetic, pharmaceutical, chemical equipments over 20 years.
Q2: Where is your factory location? How can I visit there?
A2: Our factory is located in Guangzhou, China, welcome to visit us at any time. You can take the plane to Guangzhou and then we will pick you up there.
Q3: How does your factory do regarding quality control?
A3: Quality is priority. We always attach great importance to quality controlling from the beginning to the end. We support to inspect machine before shipment.
Q4: What’s the guarantee and the after service if we purchase from you?
A4: All the equipment ordered from us will provide one year guarantee from the delivery date.we could send our engineer to install or fix the machine locally.
Q5: Are your machines difficult to operate? How do you teach us to use the machine?
A5: Our machines are easy to operate, before delivery we will shoot instruction video to introduce machines' functions and to teach you how to use them.
Q6: Can you make the machine according to customers' request?
A6: Yes of course, OEM is acceptable. Most of our machines are customized design based on customer's requirements or situation.
For your inquiries, pls kindly let us know.