Q: Q: Is it possible to check the battery status by my smartphone?
A: Yes, we can produce battery with bluetooth with you can you can check the voltage, capacity, temperature, cycle life each cells statue etc.
Q:Can you help me match a charger?/ I wanna a battery of 12v 100Ah and charger.
A:Yes, we produce batteries and can also provide you with chargers. If you have no special requirements for charger current, we will provide you with conventional chargers. If you have special requirements, you need to inform us of the input voltage, current, etc. Request, we will make a recommendation for you
Q: Can I usethe battery in environment under 0 degrees?
A: Yes, the discharging temperature of our battery is from -20 ℃ to 60 ℃ and charging temperature is from 0℃ to 45℃. If you want to charge battery below 0 degree, you could choose extended pre-heating function.
Q: Can I use the battery for marine or boat?
A: Yes, our standard enclosure is IP65. We could also offer IP67 enclosure solution.
Q: The case is black, I wanna orange housing, is it available?
A: Yes, orange or other color is possible. But the MOQ is 500pcs for unique color.
Q: If the battery has problem, how could I deal with it?
A: For the battery has problem within warranty period, we will take the responsibility for it. Firstly our after sales engineers
will support you find the problem and solve it. If the battery can not be fixed, we could send a new one to you.