Packing & Delivery
SHIPPING AND DELIVERY :
* We offer free shipping and delivery to all new customers, delivery is made directly to your doorstep.
* Delivery takes just 25 working days, no custom troubles because the company takes care of all procedures.
* We also offer wholesale and retail purchase, with good discounts the more you buy, the better your discount.
* Tracking number is issued immediately after shipment is done..
Payments
How To Order ?
Step 1 : Please tell us what model and quantity you need.
Step 2: We will make an Order Invoice for you to confirm the order details.
Step 3: When we confirm everything, You proceed with the payment arrangement.
Step 4: Finally we deliver the goods within the stipulated time.
FAQ
Q1: How do I get samples?
A: We are happy to provide you with samples of accessories, you only need to pay for the freight.
Q2:.What's your payment terms?
A: We accept Bank , T/T
Q3: Can you accept small orders?
A: Yes, we accepted a trial order for the first time, it is the start of business and our long-term cooperation in the future.
Q4: How long is your production time?
A: Usually it takes about 15-30 working days.
Q5: Can you print the logo/label as our own design?
A: Yes, for sure, we are very experienced in painting color; Logo printing; Product design; Analysis of construction conditions and solutions. We provide packaging solutions for free. (Other product purchasing service, we have a strong supply system)
Q6: What should I do if there is a quality problem after receiving the goods?
A: We will abide by our quality promise according to the contract.
All our amphibious products are fully in-house designed and manufactured, thus considerably reducing the risk of components becoming unavailable in years to come. Spare parts are well-stocked and can be delivered at a short notice. We use high-quality materials sourced from the very best in China. Our design team works closely with customers for any custom orders.
1. The warranty period and warranty conditions (calculated from the date of receipt on-site) as follows:
①The warranty period for pontoon body parts is 12 months or 1600 working hours for pontoon hulls, whichever comes first;
②Crawler shoes and chains are consumables, and the quality guarantee period is 6 months or 600 working hours for travel motors, chains, and track pads.
caution. So if there is a quality problem, please contact us within 7 days ASAP. Our after-sales team will give you the greatest support and follow-up feedback to ensure smooth after-sales work within 24H.
Q7: What are the shipment terms ?
A: Such as DHL, FEDEX, UPS, TNT, etc. For larger orders, we recommend you to choose ocean transportation; cargo ship; rail line; land transportation, etc... If you are urgent, you can choose air transport. We will help you choose the most suitable shipping method for you according to your detailed requirements.
Tracking number will be sent to you after shipment, you will receive all important shipping updates by email