Communication and service platform
1. What data can the platform collect from the water meter?
Currently, our platform can collect cumulative flow, battery voltage, and upload time on the water meter.
2. How do you know that the water meter is faulty and there is no data to return?
First, we can check the alarm function on the platform to see if the water meter has no data returned, and then check the
installation environment to see if there is any obvious damage, and can actively trigger the water meter to turn on-line mode .
3. Is the platform free? Can I pay in advance?
It is free, and the administrator can charge the amount in advance
Set user information files for each user on the platform
Within one (1) year from the date of acceptance, it will be guaranteed that the working principles and materials of all meters are free from defects. Any defective instruments or parts found during this period should be replaced free of charge when returned to S.H.Meters.