Q: are you a factory or a trading company?
A: We are a factory and manufacturer as well as a trading company.
Q: where is your factory? How can I visit there?
A: our factory is located in Dongguan City, Guangdong Province. Our detailed address is No. 21 Dakan Road, Huangjiang Town, Gongguan City, Guangdong Province, China.
It is only 40 minutes' drive from Shenzhen Airport.
Q: what are your main products?
A: Our main products are high-speed precision die cutting machines, cutting machines, slitting machines, compound machines and printing machines.
Q: which industries can use your machine?
A: All industries that need cutting (including full cutting and kiss cutting), slitting, laminating and die cutting raw materials can use our machines. Mainly used for materials before and after cutting and / or printing.
Q: how to control the quality of the factory?
A: quality comes first. We strictly control the quality of products, from incoming materials to finished products. Our factory has obtained CE certification.
Q: if there are no available machines in your list, can we customize non-standard machines for you?
A: Yes, we have our own professional design engineers, who can customize products according to your requirements. At present, 30% of our customers need to customize their machines.
Q: how about this package?
A: before placing the plywood wooden box, the fuselage will be covered with high-quality PE film. The forklift is easy to upload and download. Safe transportation.
Q: what are the trade terms?
A: EXW, FOB, CFR, CIF or DDU can be carried out according to the customer's requirements.
Q: what terms of payment do you accept?
A: We can accept T / T payment. We need 30% of the total amount as a deposit, and 70% of the balance should be paid before delivery. We can also accept L / C, PayPal, private account, cash, etc.
Q: how about the warranty?
A: All our machines have a one-year warranty. If necessary, we can send engineers to your factory to install and test. The buyer needs to pay round-trip air tickets, food, hotel and transportation expenses, and pay our engineers $100 / day / person as salary.
During the warranty period, if the spare parts are damaged, we will replace them for free. After the warranty period, we provide the whole life service of the machine, and the buyer shall pay for the replacement of spare parts and materials for maintenance.
Q: can you support video materials?
A: OK
Your questions will be greatly appreciated.