Q: Are you a manufacturer or a trade company?
A: We are a manufacturer with several factories. You are welcome view our TÜV verification report.
Q: The products look good, how about the quality?
A: We make these products in line. We have standards to make sure the quality is good for it's price. We provide extra accessories for wholesale orders in case something gets broken in the delivery parcel.
Q: Are they easy to install?
A: It depends. DIY may be easy to someone, and not to someone else. There is an instruction sheet shipped with the product. We also have a video about the install process. Please visit our FBpage @MengKaLai.
Q: I want wholesale. Is price negotiable?
A: Yes, it's slightly negotiable. We have offered very sincere price in the listing, because we don't want to waste customers time bargaining. However and as always, the more you order, the better price we can offer.
Q: Can I get a sample before I place an order?
A: Yes, as long as you pay for it. But delivery cost of only one sample may be very expensive as the amount does not the minimum requirement for sea shipping. So you or we need to check with delivery agent about freight before buying a sample.
Q: Do you do customization?
A: Sure, we do OEM and ODM, but you have to meet a specific MOQ.