Q1:Can you send samples? A1:Of course, we can send samples to all parts of the world, our samples are free, but customers need tobear the courier costs.
Q2:What product information do I need to provide?
A2:You need to provide the grade, width, thickness, coating and the number of tonsyou need to purchase.
Q3:What are the shipping ports?
A3:Under normal circumstances, we ship from Shanghai, Tianjin, Qingdao, Ningbo ports, you can choose other ports according to your needs.
Q4:About product prices?
A4:Prices vary from period to period due to cyclical changes in the price of raw materials.
Q5:What are the certifications for your products?
A5:We have ISO 9001, SGS, EWC and other certifications.
Q6:How long does your delivery time take?
A6:In general, our delivery time is within 7-15 days, and may be delayed if the demand isextremely large or special circumstances occur.
Q7:Can I go to your factory to visit?
A7:Of course, we welcome customers from all over the world to visit our factory.
Q8:Does the product have quality inspection before loading?
A8:Of course, all our products are strictly tested for quality beforepackaging, and unqualified products will be destroyed.
Q9:How to pack the products?
A9:The inner layer has a waterproof paper outer layer with iron packaging and is fixed with afumigation wooden pallet. It caneffectively protect products from corrosion during ocean transportation.
Q10:What is your working time?
A10:In general, our online service time is Beijing time: 8:00-22:00, after 22:00, we will reply to yourinquiry during the next working day.