Q. Is your company a factory or a trading company? A: we are a factory mainly manufacturing smart locks.
Q:What is your MOQ?
A: MOQ is 1 piece
Q:Can it be customized / OEM / OEM acceptable?
A: Yes, we can help to print your logo on the lock and OEM/ODM service are welcome.
Q:What's the delivery time?
A: Sample within 2 workdays, quantity order takes about 7~15 days.
Q:What should do when battery is run out?
A: There has low battery alarm. You can still use the card open about200 times when it alarms. If it is out of power, you can use backup key to open the door or use power bank to charge it to open and then change the batteries then.
Q:How can you make a difference from other suppliers?
A: We have enjoyed more than 15 years of rapid development together with our customers.We know our customers' need as well as themarket's developing trend.And we have our own prefessional installation team, fully understand any problems happens during the installation ofthe door lock,and we have the way to solve any problems that happens in the installation or use.