Q1: Are you a factory or trading one ?
A1: Yes, We are factory with export license.We have led driver production lines, SMT lines and completed led light production lines as well.
Q2: How are your prices?
A2:As a factory, our prices are subject to supply and market factors. Please contact us if you need an updated price list, We will send you an updated ones.
Q3: Do you have a minimum order quantity required?
A3: Some items are ready to sell(RTS), No quantity required. But for customized products, please inquire accordingly.
Q4: For customized items, we need not only package customized but also specification of products, can you do that?
A4: Yes, both products and package can be customized.
Q5: Can you supply the relevant documentation?
A5: Yes, we can provide most documentation including Certificates of Analysis,Origin, and other export documents where required we will assist any docs. requested.
Q6: What is the average lead time?
A6: For samples, the lead time is about 1-10days. For mass production, the lead time is 10-20 days after the deposit.
Q7: What kinds of payment methods do you accept?
A7: You can make the payment to our bank account, T/T,Western Union or PayPal. Also we can do L/C trade items. You can pay us RMB overseas or USDT/USDC as well.
Q8: How would you guarantee my order?
A8: Order will be followed as required strictly with the support from engineers &QC, sincerely we are seeking a long term cooperation, and deals on platform would be the biggest guarantee for you if any worries.
Q9: How about the shipping?
A9: The shipping cost depends on the ways you’ve chosen. Express is normally the most quickest way. by sea freight is the best solution for big amounts, and we will help to find a best or cheapest way for you.
Q10: Can I get a free sample?
A10: Yes, some items are in stock, please inquire accordingly.