1) Q. What is the MOQ of your machine? A: Our MOQ is 1 set.
2) Q: Which type should I use for my recycling plant?
A: In order to recommend the most suitable model, please let us know the material situation , including the composition , size, handling capacity and expected separation result .
3) Q: How to make the payment?
A: We accept the payment by T/T or Western Union or Cash, L/C. For T/T, the customer can choose 100% in advance or 30% in advance, and pay the 70% balance before shipment.
4) Q: What is the shipping port?
A: Usually we ship from Shenzhen/Guangzhou/Shanghai port. If you want to ship from another port we can coordinate
with you.
5) Q: What is the lead time?
A: 60 days after payment and production drawing confirmation.
6) Installation
A:Installation manual and a guide video will be provided. What's more, We can also send engineers to your site for instructing installation, debugging machine and training workers once you required.
7) Warranty
A:During the one year guarantee period, we change those damaged original components and parts free.
8) Technical Guidance all life
A:Just call us if any problem you
encountered when the whole line in operation, our technician will give you a solution within 24 hours.