Q1: Are you a manufacturer or trading company? We are manufacturer in food processing industry for 15 years
Q2: Do you provide machine training?
Yes,We provide a copy of manual or video attached with machine.If you need one-site traning, we will send engineer to your site to install machine and teach your staff how to use and maintain the machine
Q3: Beside one year warranty, any other service will be provided?
Yes,We have pre-sales service and after-sales service.Such as
1.Machine trial, welcome you take your product material to our companing to test the machine
2.Recipe consultation: We cooperate with client develop new product in your local market.
3.Customized production solution.we have a good experience group to support client's idea.
Q4:Can you make the machine with pointed international electric parts?
Yes.We can use famous brand electronic parts to meet your request, but we will charge some extra fee for the pointed parts.