1.Can l print & customize the box with my own artwork?
Yes，we are specialized in all sort of customization with the box printing, we can print your own artwork/design on the boxes.
2.Can we get some samples? Any charges?
Yes, we can make sample order for your customized samples. Also we offer free sample (our samples)for you to check quality, but will need your help to pay the shipping.
3.Do you refund the sample charge?
lf first order quantity up to 2,000pcs,sample fee will be refunded.。
4.What payment method do you accept?
Our payment term is 30% deposit and 70% balance before shipping.And we accept Ali-baba Trade Assurance order, T/T bank transfer, Credit card, Western Union, Paypal and Pay Later..etc.
5.What file type you require for printing?
We need Adobe illustrator, PDF. CDR, PSD or any clearly files.And we have our own professional design team who can help on designs
6.Do you ship to my country? What is your shipping method?
We can help customer ship goods to different countries as different method.
We support nearly all shipping methods in the world - By air, express,sea, railway etc DDP, DDU, Exw, FOB, and many more shipping terms are avalaible!
DHL, Fedex, UPS, TNT, and many more shipping carriers solutions for you!
7.How can you guarantee your quality? If we don't satisfied your quality,how will you do?
Normally we do samples for you to confirm everything, and production will be same as samples.If you worried about the quality problems,you can place the order
through alibaba trade assurance,it can guarantee the quality and delivery, If any quality discrepancy, Alibaba will help you and return the money to you.