Q1. What are your terms of payment?
A: We usually only accept two terms of payment. 1) 30% T/T as depsot in advance, balance against the copy B/L.
2) Irrevocable L/C at sight.
Q2. What is your terms of delivery?
A: We can accept FOB, CNF, CFR, CIF, etc.
Q3: What is the delivery time?
A: For a 20GP or 40GP order, it will be delivered in 30~45 days after the payment is received. For small trial order, it will be
shipped in 15 days.
Q4. What is your electric concrete cutter sample policy?
A: We are glad to send electric concrete cutter
Q5. Can you produce according to the samples or drawings?
A: Yes, we can make OEM for you and also produce the goods according to your design.
Q6: How to solve the quality problems after sales?
A: We have a professional sales-support team to solve the problems after sale.
Please take photos and tell us the detailled information of the problem, and we will give you a satisfied solution in 3 days.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery. We have QC team comply with TQM,each step is in compliance to the standards.