INTERNATIONAL AIR MAIL
1 Q: Could you accept Sample order?
A: Yes, depend your request.
3 Q: Could you accept factory audit?
A: No problem, Welcome to you visit our factory for audit.
4 Q: what about your trustworthiness?
A: Each year we have paid USD 20,000 to Alibaba for Guarantee deposits.
If cheat customers, customer can complaint to Alibaba. Alibaba can stop our account. and compensate for customer
5 Q: Is Sample free?
A: existing available sample is free.
6 Q: How to follow production process and tracking number?
A: Each project we have sales people following and keep in touch with you by email, telephone and online chatting.
7 Q: How to solve product quality problem?
A: If there have any defect quality which is difference as your sample ,We will re-make new high quality as replacement and bear the freight charge.
Our factory is professional in souvenir products more than twenty years ,such as emblems, shoe accessories, wallet accessories, bag buckles & logos, golf series, hang tags, off-set printing, medals, dog tags, key chains, mobile phone accessories, corkscrews, bookmarks, collar bars, ashtrays, money clips, photo frames, etc.Also We have many customers from around of the world.
1. We’ll recommend products and services suited to your business
2. We’ll take the time to explain the recommended solution and its price
3. We’ll make sure you clearly understand what you’re agreeing to, including the minimum commitment period, ongoing charges and costs associated with early cancellation.
4. We’ll let you know how long it will take to set up and fulfil your solution. And we’ll commit to that timeframe
5. We’ll do our best to get it right the first time