Alobon Pet Alliance Nourishing Kids lip balm

Q1: Do you offer OEM& ODM service?

A1: Yes,we are able to offer OEM&ODM service,but please provide us registration certification in advance.

Q2: Can l customize my own products?

A2: Yes,we are giad to receive your customize request. Please send us detailed requirement.

Q3: Can l make a small order to test marketresponse?

A3: Yes,you can choose our stock products with our own brand to test the market.

Q4: Do you have certificates?

A4: Yes. we will try our best to provide certificates according to your demand.

Q5: Can I use my own Shipping Agency/Forwarder?

A5: Yes,we can send the goods to the corresponding address of your forwarder.

Q6:Can you send samples before I place order?

A6: Yes,we can send samples as requested and samdle fee can be refunded when you place order Freight has to be paid by your side.

Q7: How do you check all the goods in the production line?

A7:We have spot inspection for each production process and also have finished product inspection.

Q8: Does your product have an after-sales warranty?

A8:We have Sales Department for customer service.You can contact us by whatsapp,Email,Wechat,SKYPE or telephone!

Q9:The goods were damaged in transit. How do you deal with it?

A9:If the product inside is damaged, you can take photos and vicleos to ue,and we will give you a satisfactory reply after checking.

Q10:How do I place order?

A10:Inquiry -Quotation-Sampling-PO confirmation-Deposlt-Production-Balance Payment-Shipment