Q: First time import, how can I believe that you would send product ?
A: We are verified company by Alibaba ,to make transaction success, we support and recommend LC or with visit our factory.
Q: How to ensure that I received the machine undamaged?
A: First , we package is standard for shipping,then send you the photo when give the product to the freight forwarder. before pick up , please confirm product undamage, if damage, The ship company will take the responsibility.
Q: What aftersales service or any question about products?
A: This machine enjoys 1 years warranty , any problem , I am on line from 9 am to 5 pm, or you can send me mail , will reply you within 12 hours, I'll give you detail instruction.
Q:Who are we?
A:We are a factory with more than 20 years experiences.Guangzhou Sipuxin Light Industry Machinery Co.,Ltd.is a professional manufacturer of whole-set equipment for such industries as cosmetics,pharmaceutical,food and daily chemical,etc...We solid backing from Yangzhou Sipuxin Light Industry Machinery Equipment Factory.
Q:Can you make the machine according to buyer's request?
A:Yes, OEM is acceptable. Most of our machines are customized design based on cus-tomer's requirements or situation.