1,I am a new buyer, is my money safe?
No matter if you are a new buyer or an old buyer of Alibaba, you can rest assured that your funds are safe because before you confirm the receipt order, your payment is hosted on the Alibaba platform until you are satisfied with the product and confirm the receipt.
2,How do you guarantee product quality? What should I do if the quality does not meet expectations?
We have focused on the cycling industry for 6 years, and we have professional knowledge and equipment to ensure the quality of our products. Before payment, we will confirm the quality and price of the product. If the product does not match the description when you receive it, I will refund the full amount for you.
3,How long can I receive the order? How do you ensure that it will not be damaged during transportation?
The transportation time depends on the logistics method, usually 3-7 days will arrive if you send DHL, FedEx, TNT and other international express. I am fully responsible for any problems that occur before you receive the order.
4,What is your minimum order quantity? Can I get a sample first?
Yes, we provide samples, and our MOQ is 1pcs. It is worth noting that when the order quantity exceeds 10 sets, I will free shipping.
5,Do you provide design services? How do you charge for design services?
Yes, we provide free design services, you just need to tell me your idea or the necessary logo, and I will complete the design for you.
6,Do you provide drop shipping service? How soon can the customer receive the order?
Yes, we provide drop shipping service, usually customers will receive the order within 7-15 days.
7,I want to cooperate with you for a long time, is it possible to get a better price?
Yes, for long-term customers, I will try my best to provide the best price, please contact me directly.
8,I want to buy your product, but I don't want to pay expensive VAT, what should I do?
Hello, we understand that expensive VAT will bring pressure to you, you can contact us and we will solve this problem for you.