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We can offer a personalized touch with the highest levels of customer service. We have many
years of combined experience in the air transport industry. We are members of a highly professional agency network that can offer a full range of airfreight services. We deliver solutions to meet your most demanding requirements for on-time performance, reliability, and cost effectiveness. You can count on Star Freight Forwarding to offer the right solution for your airfreight needs.
The air freight market has become more competitive than ever. Star works with top carriers on direct contracts, and has a vast partner network to ensure we’re able to secure space for our clients when they need it.
Our air freight team boasts decades of experience on both the carrier and freight forwarding sides. We work closely with clients to understand their business, and to guide them toward routes and strategies to save them time and money.
By operating our own warehouse, we offer comprehensive service, where our team palletizes, labels,and loads client air cargo. Fewer handoffs means fewer opportunities for mistakes, and a more efficient process.
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We handle movement of cargoes from any port in China, be it LCL, FCL, or special equipment. Our long-term service contracts with first-tier carriers ensure outstanding rates and services that fit your precise shipping objectives.
We offer sophisticated and innovative Air cargo services to your most time-sensitive, delicate, and high-value cargoes. Our customizable options bring added flexibility to your supply chain.
We provide integrated warehousing and distribution services that can be customized to customer’s needs based on market conditions and the specific requirements for their products and materials.
We provide Ocean and Air cargo consolidation services - LCL (Less than Container Load) shipments from multiple shippers are consolidated and shipped in containers.
This provides significant cost savings for customers shipping smaller volume of goods.
We will inspect and take pictures according to your request when loading. And send you inspection report within inspection day.
CARTON
PALLET
WOODEN PACKAGE
BAG
ENVELOPE
PARCEL BAG
TEL/WHATSAPP: +86 13923773530
WECHAT: 13923773530
SKYPE: ella214110
QQ: 1843310220
Q: I am loading garden tools in three different factories. How can I calculate the appropriate loading time?
A: We will contact your suppliers and arrange the best loading time and schedule.
Q:Is it necessary to insure the cargo?
A: According CIF insurance is not mandatory, but can be useful and we highly recommend it. Cargo insurance cover any cargo damage in any instance. Cost of the insurance is 0.3% of the declared cargo value.
Q: Can you guarantee exact delivery date?
A: We can give you the approximate delivery date. Sometimes customs inspections, weather conditions can cause delays. We cannot guarantee the exact delivery date.
Q: What is the minimum weight for Air Cargo?
A: The minimum weight we recommend is 100kg, less than that we recommend to be shipped via DHL, FedEx, UPS and so on.
Q: The factory always asks about marking request. What markings should my cartons have?
A: Star Freight recommends having your supplier mark cartons with the following information:
Company Name: (your company’s name)
Product SKU: (your product SKU)
Country of Origin: (e.g. China)
Gross Weight: (weight of the carton, including packaging)
Net Weight: (weight of the products without packaging)
Carton Dimensions: (length X width X height)
Carton Series Count: (X of X)
If you are shipping to an Amazon FBA warehouse, Star Freight recommends that your supplier labels the cartons with the FBA labels. However, if your supplier is unable to label the cartons, the supplier must mark the cartons with the Amazon SKU (FNSKU).
Q: The final freight invoice is much more expensive than quotation. My shipment is charged by Chargeable Wight. What is Chargeable Weight?
A: When shipping by air and by express, you’ll see both actual weight and chargeable weight in your shipment record.
Actual weight is the number you provide us with when you submit your initial quote request. We calculate your quote based on this number. Actual weight = gross weight.
Chargeable weight is the number on your invoice; it’s the amount the carrier charged to move your shipment. The chargeable weight is whichever of the following is greater:
The gross weight (including the product, packaging, pallet, etc.)
The volumetric weight