Q: The final freight invoice is much more expensive than quotation. My shipment is charged by Chargeable Wight. What is Chargeable Weight?
A: When shipping by air and by express, you’ll see both actual weight and chargeable weight in your shipment record.
Actual weight is the number you provide us with when you submit your initial quote request. We calculate your quote based on this number. Actual weight = gross weight.
Chargeable weight is the number on your invoice; it’s the amount the carrier charged to move your shipment. The chargeable weight is whichever of the following is greater:
The gross weight (including the product, packaging, pallet, etc.)
The volumetric weight