Q: Are you a trading company or a factory?
A: We are the factory specialized in science kits and educational toys in Shantou City, Guangdong Province, China.
Q: Could I visit the factory?
A: Of Course, We welcome our clients all the time.
Q: If we don't have any shipping forwarder in China, Could you do this for us?
A: We can offer you the best shipping line to ensure you can get goods timely at best price. We have cooperation with many freight forwarders, and have a stable shipping system to provide you various shipping options.
Q: Can we buy your product in small quantity as a sample order?
A: Yes, you can. We accept sample order & small quantities for most items, our sales team will send you an offer for these items.
Q: How to send the goods?
A: We usually send the goods by Sea in FLC or LCL, and we also would send the goods by air or express.
Q: How to get the sample?
A: You may inform us the item number of the sample you would like to have, we will feedback with sample invoice ( if there is some sample cost.)
Q: Can Iget a few samples before placing the order?
A: Yes, we can offer samples as your request. We will collect sample fees and refund after you place the order.
Q: What about the lead time for mass production?
A: It depends on the order quantity and the season you place the order. The regular lead time is 20-30 days after we receive the payment.
Q: Do you provide OEM&ODM service?
A: Yes, we are professional manufacturer with R&D and Design department.
Q: What is your product warranty?
A: We guarantee the products customers received are qualified. If there are any broken parts, please send us some detailed photo by E-mail, and then we will send you the replacement parts according to the actual conditions.
(Wholesale Classic High quality Magic Cups and Balls Trick for Kid Magician's Close Up Magic Show)