1.Q: How long is the leading time?
A: 3-5 days for sample orders. 7-12 days for mass production orders (based on different quantities).
2.Q: How will you ship the goods for me?
A: Ship by air, sea and express. We cooperate with international express such as DHL, UPS, FedEx, TNT to enable our customers get their goods rapidly.
3.Q: How long will i receive the goods?
A: 5-7 days for air transportation, 3-5 days for international express.20-40 days for sea transportation. Shipping times are for reference only. Updating after order confirmed.
4..Q: What payment methods do you accept?
A: T/T, L/C, Western Union, Money Gram, Trade Assurance, Credit Card etc.
5.Q: What certificates do you have?
A: We have CE / RoHS / FCC / E-mark/ IATF16949 / ISO9001/ IP68 certification..
6.Q: What is your product quality?
A: our raw materials are purchased from qualified suppliers. And we have a strong quality control team to guarantee our quality according to AQL standard. We have QC department.
7.Q: What is the reason why the image is not displayed after the camera is connected?
A: Confirm whether the machine system is corresponding to the camera, P/ N, 720P/1080P, switch to the corresponding match with the camera.
8.Q: After the camera is connected, the image display is intermittent, or blue screen, splintered screen, what is the reason?
A: Check whether the aerial head of the tail wire of the camera is fully in place and whether the lock is tight. Or plug and
reinstall can be.
9.Q: What is your warranty?
A: Our warranty is 12 months after delivery and we pay high attention to after sale service!! we do provide life time
maintenance,but you bear all cost after 12 months.