Q1: Are you a manufacturer or trading Company?
A: We are a professional manufacturer of all kind of backpacks/bags: Urban backpacks, Outdoor Sport bags, Traveling bags, etc.
Q2: Your MOQ?
A: The MOQ differs according to different products and personalization requests.
If more products are ordered in one time, we can offer a more competitive price to support your business activity.
Q3: Our guarantee on quality?
We are committed 100% customer satisfaction.
A: Quality is priority. N always attaches importance to quality controlling from the very beginning to the very end.
B: our factory has gained SGS authentication and the supplier assessment of Alibaba.
Q4: How to receive a sample from us?
We are pleased to offer samples if you find the styles you are interested in or send us your own designs.
The shipping cost depends on the selected shipment method, based on the different weight, quantity, and size.
Q5: What's your samples time and If the samples fee is refund?
Normally the sample time need 3-7days. And Samples fee will be refund once you will place an order.
Q6: How much time to ship the goods if place an order？
For stock within 2-7 days, for OEM within 15-35 days.
Q7: What is your Payment Terms?
Sample order: 100% in advance.
Production Order: 30/70 TT, LC, DAP, DP, OA, Trade Assurance by Alibaba.com etc.
Q8: Which kinds of certificate would you have?
SGS, REACH, Lead, cadmium & nickel free which can be meet with European & USA standard.
Q9: Can we print our logo on the product?
Yes, we can print your logo on the product.
Q10: Do you support ODM/OEM service?
We thousands of different design samples in our showroom, strong R&D and professional in house studio, so that can help you realize your ideas. And also we have more than 100+ workers to guarantee production capacity and deliver on time.