1.Q: Can you offer free sample for review?
A:Yes, the ready made sample can be offered but usually the customer need to pay the freight.
2.Q: Are you a manufacturer?
A: Yes, we have been provided Balaclava for many years.
3.Q: Do you have some stock when i need it urgently?
A: Yes, We have full stock, and can deliver within short time.
4.Q: What information should I provide, if i need Balaclava quotation?
A: The hat length and width, we also could give more informations as customers’ reference.
5.Q: Can I customize the products?
A: Yes, as long as provide specifications, drawings, can only do what you want products.
6.Q: What is the quality warranty?
A: Three months quality warranty commonly, if it has quality problems, customer can inform us to return or replace products at any time until customer is satisfied.
7.Q: How about the delivery time?
A: Usually within 30 days, customized order longer time.
8.Q: How about the payment terms?
A: T/T ( with 30% deposit ) , L/C at sight