FAQ
FAQ
Q:Are you manufacturer? If yes, in which city?
A :Yes, we’re manufacturer was located in Yiwu City,Zhejiang Province, onsite checked and audited by ALIBABA,Third partycertification
Q: What is your terms of payment ? A : (1)Sample cost / Mould cost to be prepasid prior to sampling
(2)30% deposit to be prepaid prior to mass production,Balance to be prepaid after Inspection before shipment. Q:What is the lead time ? A : (1) Customized samples will be delivered 5~7 days after receiving the payment.
(2)Delivery time of stock products 5~7 days after receiving your company's approved advance payment.
(3)15-30 days uponreceipt of your approval of the pre-production sample and advanced payment,The exact dellvery
- time depends on the type and quantity of your
Q:How about your quality guarantee? A :We’re 100% responsible for the damaged goods if it’s caused by our improper sewing the package
Q: How to solve the quality problems after sale?
A : Showus clear photos orvideo of the quality problem,or send backafew samples for our study,we will make asatisfied - solution foryou within 24 hours after we confirm the problem.
Q:How to do if I can’t reach your MOQ?
A :Do not worry about it. If you can’t reach MOQ for each item, pls. contact us to get details of our ready goods in stock and groupsourcing items. We can send you the latest list of the inventory for your selection.These are also our hot selling items. You can get them at lower price and smaller quantity.
Q:Can I visit your factory ?
A :Customers are welcome warmly to visit us. Before you come here, please kindly advise your schedule, we can pick you up at airport,hotel or somewhere else. The nearest airport is Yiwu airport.