Q1: What is the lead time of bulk order?
A1: Generally it is around 15-30 days after order confirmation. For special urgent order we can help arrange within one week.
Q2: How can get the samples and what about the cost of the samples?
A2: Please let us know your full company name,address and phone number by sending us an inquiry. Color card and yardage sample within 1 yard are free. Freight cost is supposed to be paid by new customer.
Q3: What is your terms of payment?
A3: Usually we accept PayPal, T/T, irrevocable L/C at sight. Also it is negotiable after cooperation.
Q4: How can I get your quotations?
A4: Inform us your requirement about item,specification,quantity,colors and other necessary information by sending us an inquiry. We will reply you as soon as possible.
Q5: Do you accept small orders?
A5: Yes, we welcome the order of small quantity. We would like to grow up with you together.
Q6: Can you produce according to customers’ design and color?
A6: Yes, we can produce according to your color and design. Please inform us your design and color swatch or color index (such as PANTONE index) by sending us an inquiry.
Q7: What is your quality assurance?
A7: We qualify every dye lot meter by meter before delivery complying with International 4-Point Inspection System. We also test according to mutual agreed quality protocol at our in-house Lab. We can offer you the report by mail. Also the customer can nominate a third party to exam all the product.