1.Q :Are you a factory?
A:Yes, we are a manufacturer together with trading. Welcome to visit our factory at your convenience.
2.Q :How long is the delivery time for samples and mass production?
A:1. Send US your reqirements for product model, quantity, color, logo and package.
2. We quote according to your requirements or our proposals.
3. Customer confirm product details and place sample order.
4. We arrange production and then delivery.
3.Q:How to choose the model of UV sterilizer
A:1.What kind of water is treated
2.Hourly traffic needs to be provided
3.Pipe interface size
4.Q:Can you ship to Amazon warehouse?
A:Yes, we can provide DDP shipping for Amazon FBA, also can stick the product UPC lables,carton lables for our customer.
5.Q:Do you provide quality assurance for the product?
A:Normally warranty is one year. If you have any questions about our products, just send us a message, we will send quality report and solutions to solver within one week.
6.Q: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly,
during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.