Q1:When can i get the price?
A1:Usually we quote our best price within 12 hours after get your inquiry.
Q2: Can you make samples according to our products?
A2: Yes, We will sample according to your requirements, After price confirmation, you can require for sample to check our quality.Free for stock sample to check quality, as long as you afford the express freight. For printed samples, Normally will have$30-$100 to cover the cost on film&printing. The sample cost can be refunded back after confirm the order.
Q3: Are you a manufacturer?
A3: Yes, we are a manufacturer with more than 15 years production experience. We have experienced consultant team who can offer customized solutions for different customers. our creative design team are here to help. From inital idea through to conceptart work and pre-production sample. We offer free artwork visuals as part of our service where you can see exactly your products will look at, our team of experts can also advice the best products for your campaign
Q4: Do you accept OEM&ODM?
A4: Yes, most of our products are OEM. We could provide silk printing, heat transfer, sublimation, digital printing,
embroidery,embossing, punching, packing service.AI,PDF,CDR,EPS, etc vector format file.
Q5: How can i place an order?
A5: You can contact any of our sales person for an order. Please provide the details of your requirements as clear as possible. So we can send you the specific offer at the first time. For designing or further discussion, it it better to contact us with trade manager of alibaba, MSN messenger,Skype, or other instant ways, in case of any delays.
Q6: Lead time?
1) Sample: Within 3 working days for normal material.
2) Bulk Order: 10-25 days from receipt of deposit.
Q7: What's the payment term?
A7: 30% deposit and 70% balance before shipment.
Q8: What's your payment method?
A8: Paypal / Alibaba Trade Assurance/ T/T
Q9: How do you control quality?
1) Before production, we will check and send samples for approval.
2) In production, we have production line QC.
3) Before shipment, we will do pre-shipment inspection. You can also invite a third party to inspect the goods for you.