Share on (1600697173776):
| 1 | Are you a manufacturer? | We are integrated with industry and trade. |
| 2 | Can I start with a sample order ? or mix sample ? | Yes, welcome to start a sample order for testing our quality, mix sample are acceptable. |
| 3 | How can I get the samples? Is that for free? | Sample order can be shipped by DHL, EMS, Fedex, UPS or TNT ( the shipping fee will be required) , we would like to refund the samples fee that once you place the order after testing. |
| 4 | Can I customize the package and logo print? | Accepted, we can produce the OEM package by customer’s requirement,The MOQ for customization is 1000pcs. |
| 5 | How can you make sure we will receive the goods with high quality? | Our QC team will inspect strict on each batch of raw materials and before delivery. |
| 6 | What's the delivery time? | 5-7days for samples; 20-30days for big production. |
| 7 | What is the MOQ? | Usually in 300pcs, but small order can be accepted. |
| 8 | Do you offer guarantee for the products? | Yes, we offer one year warranty for the product. |

QUESTIONS YOU MIGHT CONCERN
Q: Can your factory print our brand on the product?
A: Our factory can laser print customer’s logo on sinks product with the permission from customers. A logo usage authorization letter is required to allow us to print customer’s logo on the products.
Q: What the product certification does your factory have? And the certifications for which country?
A: We have CUPC certification for USA and Canada. Handmade stainless steel sinks in our factory are all certificated by CUPC now.
Q: How is your production management and quality control system?
A: Our development process - oriented QMS to identify and meet needs of customer requirement and expectation in an effective and efficient manner to achieve competitive advantage. All our product process follows up ISO9001: income quality checking, in process quality checking, final product quality checking. The strict implementation of ISO9001 assures to provide error – free products to our customers.
Q: What accessory does your factory provide for sinks products?
A: We can provide strainer, soap dispenser, colander, fruit basket, grids, wood cut board as well.
Q: What's your stainless steel grade?
A: Normally, our sink is made of 304 stainless steel. The thickness can be in 18gauge or 16gauge.
Q: Does your handmade sink need to pay for the expensive dumping tax when export to Amercian or Canada?
A: Our sinks are handmade sink series, including undermount , topmount, apront sink. And the most advantage of our sink products is no need to pay for the dumping tax.
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