Q1. Can I custom my led Advertising light? A: Yes,
We can make the shapes, designs, logos and letters according to your requirements.We have a strong engineer team with more than 90 engineers now, which can fully meet your design demands.
Q2. What about the lead time?
A: Samples needs 3-5 days, mass production time needs 1-2 weeks for order quantity.
Q3. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q4. How to proceed an order for advertising PCB?
A: Firstly, let us know your requirements or application.Secondly,We quote according to your requirements or our suggestions.Thirdly, customer confirms the samples and places deposit for formal order.Fourthly. We arrange the production.
Q5. I don’t have the drawing, can you design it for me?
A5: Yes, we can design it for you according to your effect you want it to be
Q6: Do you offer guarantee for the products?
A: Yes, we offer 5 years warranty for the driver and 2 year warranty for the led board to our products.
Q7: How to deal with the faulty?
A: Firstly, Our products are produced in strict quality control system and the defective rate will be less than 0.1%. Secondly, during the guarantee period, we will send new lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.