Answer: We have our own factory and a separate foreign trade department which could deal with the foreign trade business effectively.
Q2. Can I get free samples for testing from your company? Answer: Our company can provide samples for testing, and you will bear the cost of the samples and express delivery. But we promise that after completing the order with your company, the cost of sample and the sample’s express delivery will be fully returned to you.
Q3. How to ensure product quality and after-sales service? Answer:1. Strict quality inspection during the production process 2. Before the product is shipped, we will re-inspect each part of the product 3. Follow up the user's use of the product in real time, and adopt user feedback in a targeted manner
Q4. What is your warranty term? Answer: company offers 1% free spare parts to LCL/FCL order, there is a 12 months warranty for our export products from the date of shipment. If warranty has run out, our customer should pay for the replacement part.
Q5. Can I use my own logo and design on products? Answer:We provide OEM service, including logo printing and carton design.
Q6. How long is the delivery time? Answer:From 45days.
Q7. Which way I can pay the order? Answer:T/T , L/C, credit card(Visa, mastercard, union pay), and Paypal
Q8. How to order? Answer:1. Please tell me your contact information, telephone number and email address, or other contact information and the quantity of products you want to order, and indicate whether you have special needs (DIY). 2. After we confirm the price and other details, we will send the invoice to you. 3. After you check that it is correct, please stamp and sign on the invoice and send it back to us. And please make the deposit payment at the same time. 4. Once the goods are packed and ready to be shipped, we will inform you of the shipment date and packing details by email as soon as possible. 5. We will track your goods until you receive the goods safely