Q: Delivery period:
A: Around 20-60 days, delivery perious will vary from different types of machin-ery,
Q: Payment of terms:
A: Acceptable payment of terms: T/T, L/C, Cash after signing the contract, firstdeposit 30% of total as prepayment,and rest 70% after FAT but before
Q: Quality Warranty:
A: We guarantee all the machines are brand new, and we design and manufac-ture as per approbation by user;
We guarantee every set of our machine after shipment is have guarantee
period 15 months, during warranty period we will provide technician debuggingonsite, or free spare parts caused by the malfunction of machines.
We guarantee we reply the user's bewilderment within 24 hrs after receive noti-fication.
Q: Package of merchandise:
A: First pack with plastice membrane wrap on the surface of machines,external we use plywood case, finall load in container.
Q: What is service when we place an order with you?
A: First we invite you to visit our factory, and negotiate the tecnnology andchoose model and type of machines for users, and give feasible advice of eachmaterial.
Secondly we thank for you if you visit our factory to do FAT before shipment,give us your advice and we modify the machine if not meet the user's satisfac-tion.
Last, we will dispatch at least 1 experienced and responsible technician togo to abroad for guide commissioning and train the operators. lf no need onsitecommissioning, we provide video guidance.
Q: Which information do you require then you could choose model subse-quently?
A: We need to know the information as below:
What is your material name?
What is the initial moisture percentage before drying?What is the residual moisture percentage after drying?
What is the heating temperature your material can undertake during dryingprocess?
What is the heating source, steam, electricity, natural gas or others?Last but important, what is capacity how many kgs/h before drying or afterdrying?