Q1: what do we could supply to you ?
A1:As a precision manufacturer factory ,avoiding chinese intermediate trade company,cutting the cost of intermediary ,directly service our foreign customers,and let our customers get the most profit. This is our target.
Q2: How can you get price or catalog?
A2: Email us OEM number. (Samples or drawings provided be preferred), quantity you need, if any specific material or surface treatment required. We will send you quote within 24 hours.
Q3: How do you get samples?
A3: If we have production in stock, free sample could be provided. If not, we will send over similar product for checking, or make sample for approval .
Q4: What is our payment terms:
A4: We accept Wire Transfer or Western union or PayPal.Our payment term is 20% in advance, and 80% before shipping .
Q5: What is your shipping terms:
A5: We could arrange shipping by sea to your nearest ocean port, or to your door. Air Freight is also available.
Our own air or sea shipment way to your door ,no taxes. sea freight takes around 25-30 days, and air freight takes 5-10 days.
Q6: Do you test your products before shipping, what if there is any quality problem?
A6: before package ,We 100% test our products . If any quality problem does happen, we will replace all the faulty ones
Q7: What about lead time?
A7: For first order, usually lead time around 30-45 days. For repeat order, usually around 20-30 days.
If have in stock ,about 2days for package.
Q8: Do you make custom parts?
A8: Absolutely definitely YES! We could make parts according to your need size or your sample , we could offer suggestions on how to design the stronger products !