1) Can we get your free samples?
Yes, you can. Our Samples are only free for the customers who confirm order. But the freight for express is on buyer's account. All the freight cost will be refundable when you place the order.
2) Can we combine many items size in one container in my first order?
Yes, you can. But the quantity of each ordered item should reach our MOQ.
3) What is your terms of packing ?
Generally, we pack our goods in pp bag plus brown cartons. If you have special requirements, we can pack according to your standards.
4) How do you control the quality?
We will make samples before mass production, and after sample approved, we will begin mass production. Doing 100% inspection during production; then do random inspection before packing; we have 100% test before delivery, taking pictures after packing.
5) If any quality problem, how can you settle it for us?
If any breakage or defect products were found, you will take the pictures from the original carton. All the breakage ones will be refundable by next order.
6) What is the normal lead time ?
For small orders, if have stocks will send within 10 work days after we receive your 30% deposit. For large quantity, the delivery time is 25-30 work days after we receive your 30% deposit.
7) What is your payment term?
T/T. 30% deposit, balance against the B/L copy within 3 days after departure from port.
8) Are you factory or trading company ?
We have the factory but also we are a trading company, our factory do this industry more than 30years. We have own professional workshops , such as molding, blowing, injection, printing, testing,packing,etc.
9)Why do you choose our company? What are the advantages of being our customers?
When you become our customer, we will send our Latest or any Samples Freely without any freight cost. When you become VIP, you can enjoy our distributor price and all your Orders will have the first Priority to Arrange Production and etc.