Q1: Can I get sample? Any charges?A: Yes, you can getr sample first and with lowest price.
But the freight cost by buyer.
Q2: How long is the delivery time for sample order and bulk order?
A: It depends. Normally sample order takes 3-7 days and bulk order takes 10-15 days. We can speed up if your order is urgent.
Q3: Do you offer OEM or ODM service?
A: Yes, of course. OEM and ODM are always welcomed.
Q4: What's the payment term?
A: We accept payment by Alibaba trade assurance or T/T wire.
Q5: How do you ship?
A: We work with DHL, UPS, FEDEX, TNT, ARAMEX, EMS etc and can ship by air, by sea, by train or by truck.
Q6: What about if damaged or missing something when I receive package?
A: Normally this won't happen. Every package will be carefully checked by our QC team before delivery plus we work with professional logistics company. But if it's damaged or missing something, we can refund or resend(Alibaba trade assurance will support you).