Q: Can you customize our logo on the product? A: Yes, we accept OEM/ODM design, just send your logo to us and we will make a customized logo effect on the product and packing for your reference.
Q: What is the MOQ? The MOQ is 1 carton basically, but we
A: will offer you the best MOQ solution according to the shipping fee and your requirement.
Q: Can I get a sample?
A: Yes, of course. Sample cost will be charged in the first time, once the order confrimed, it will be refunded to you decucted from the payment.
Q: How long is your Lead Time/Production Time?
A: Normally, factory version products will take 3-10 days, while customized products will take 10-20 days. It also depends on the order amount.
Q: What is your shipping method?
A: Shipping by Express like DHL, UPS, FedEx and TNT; Shipping by sea and by sea DDP including tax and customs; Shipping by train and by train DDP including tax and customs.
Q: How can you guarantee quality?
A: All the products are strictly test by our QC Department before shipment. Normally we will provide a pre-production sample before mass production if customized products.