1. Are you a factoty or trading company?
A: We have our own factory more than 10years and manufacturer with 10 years experience, located in Zhejiang, China.
2. Can I customized packing and logo?Can you provide OEM or ODM service ?
A: Yes, Sure we can. The quantities of the products are different. Usually MOQ 1000PCS. You could send your logo and package design of the products by ADR or illustrator files to us. We are good at OEM/ODM service order for 10 years .
3. Can I get samples?How long is the sample lead time?
A: Yes, If u need confirm the sample quality before order them , we fully support the sample and quotation , no worries. While u help to do the sample and shipping cost payment , We will ship it to you in 1-3 working days.
4. What is the warranty period for your product?
A: All of our productsare with 1 year quailty warranty.
5. What is your payment terms?
A: T/T, Alipay or trade assurance payment will be prefer to protect safety for both.
6. . How can I place an order?
Step1: Show us the model and quantity u need.
Step 2: Both of us agreed the PI.
Step 3: When we get the deposit, we will make production
7. How would the goods be shipped?
A: For small quantity order , we ship via DHL, UPS, TNT, FedEx express. For bulk order, by air and by sea normally.
8. When can I get the reply?
A: Usually we will reply you within 24 hours after we get your inquiry.
9. What the deliverytime for RTS orderor customized order?
A: For RTS order we will ship to you in 7-15working days while we confirm your full payment . For customized order will depend on your details requested. It will be 15-35working days at least.