Q: Does this machine need to be assembled when I received it? A: This machine comes as a kit. You need to assemble it yourself. All tools and part are included in the kit.
Q: Are there software and instructions can I get it? A:You can get the software ,contact us.
Q: Whick type computer system can run its software? A:The software only support the Windows system.
Q: What's the laser's lifetime? A: The laser module have over 6,000 hours lifetime.
Q: What material can it engrave? A:Wood, bamboo, plastic, paper, leather, rubber.
Q:What material can it cut? A:cork wood, paper, thin leather.
Q:Can I use it to cut or engrave on metal? A:It can not engrave or cut on any metal.
Q: Can I regulate the laser power or the laser power is adjustable? A: Sorry that the Fixed laser power is not adjustable, but the engraving speed is adjustable.
Q: How long can the machine work continuously? A: It can work continuously about 45 minutes, after the laser mould cool down(about half of an hour), then start work again. Long time work continuously with shorten the laser module liftetime.
Q: When I receive it, how to let it work? A: Fist of all, you need to plug the stepper motor power cable to the controller board, then installl the software and the driver, power supply the machine,that's all.