Q1: Do you test all items before shipping?
A: Yes, we have passed 100% testing before shipment (basic equipment testing also includes roads, climbing, raining, over-water roads, etc.). Beside that, we would send you detailed pictures and videos to you before shipment.
Q2: How to guarantee my order after placing an order?
A: We will track your order and provide production video throughout the process. After delivery, the location of the car will also be tracked and provided to you until you receive it. There will also be dedicated customer service to receive your follow-up feedback.
Q3: Are you a factory or trading company?
A: We are an export trading company with rich experience in foreign trade and strong resources in the international logistics.
Q4: What is your shipping mode and delivery time?
A: All car orders are shipped by container or Ro-Ro ship, and we have large quantity of EV cars in stock, each order could be packed and shipped in 15 days.
Q5: What is your terms of payment?
A: T/T 30% as deposit and 70% before delivery. We will show you the photos of the product and package before you pay the balance.