A:100% structure parts adopt laser cutting process.We are the only manufacturer in China to do such production when ourcompetitors use regular cutting process or partial laser cutting process.
Q:What is the warranty time
A: All of our products has at least 1 year parts warranty,and 10 years structure warranty.
Q: How the customers to know our shipping report?
A: Our customer have rights to know how the packages they are getting will look like, and how the packages are shipped out. Our
Packing & Shipping Report includes both videos and photos to show customers their products clearly.
Q: If the customers doesn't know how to install the products?
A: All the products come with the detailed installation and maintenance instruction. In case the customer need more help on the
installation, we can send out our engineers to the job site for the on-site supervision and instruction.
Q:Whether the customers have free drawing services?
A:Yes. You give us the layout; we will give you the completed drawing. Now the drawing services are absolutely free to our
return customers.
Q:What solutions can we provide to our customers?
A:Our sales reps and engineers can help the customer to determine the most suitable parking equipment and solutions based on the
customers’ demand, budget and the job site condition. They are fully prepared to answer any technical related question from ourcustomers.