1. Q: Are you a trading company or a manufacturer?
A: We are a manufacturer with manufacturing facilities like Plasma Welding Machine, CNC Machine, Polishing Machines etc. Our factory has been set up for 8 years.
2. Q: How long is your delivery time?
A: Generally it is 7-20days, Depends on your project.
3.Q:How can you control the quality and delivery?
A:Production strictly according to CE / ISO standards.
B:All our machines will be tested before packaging. wooden packing is strong and safety for long delivery.
4. Q:What s your warranty?
A:Our warranty is 1 year. But normally, our machine can work 5 years before repair.
5.Q: How do you ship the goods and how long does it take?
A: We usually ship by sea. DHL, TNT are also acceptable.
6.Q: What's your payment terms?
A: For small orders: 100% T/T in advance. For large orders: 30% T/T deposit 70% T/T balance before shipping.
7.Q: Can we get discount when make large orders?
A: Sure. More quantity, Better price.
8.Q: Can we use our own design?
A: Yes, OEM/ODM welcome. Please give us your requirements