1)Q:The price is too expensive,why? We choose the best material to make. All SunPower A grade cells are imported from the USA, and we insist on the development of quality.
2)Q:What is the payment term?
100% T/T in advance 30% T/T in advance balance before shipment when your order over 10000usd
3)Q:Why is the delivery time too long?
It depends on your quality of order and product type: If you only need a sample, we can send you soon.
4)Q:What is mono and poly panels?
The panel adopts mono-crystalline and poly-crystalline cells.
5)Q:What is the different between mono and poly?
The cells conversion efficiency is different. The mono cell is higher than poly one. Mono is 20.6%, and poly is 18.3%, so mono panel is more expensive than poly panel.
6)Q: What is the warranty of the panel?
Mono panel and poly panel has 10 years warranty. Flexible panel has 1 year warranty and 5 year service time.
Customers told a panel was bought in 2012 is still working.
7)Q: What is the package of the flexible panel?
1 pcs is put in a bubble bag and one carton and 10pcs are put in bigger carton, then wooden pallet.
8)Q: How many workers in Sungold?
Almost 300.
9)Q: Do you have any certificates on the panels?
CE, ROHS and ISO.
10)Q: Can you do OEM for my panels?
Yes, we support OEM and ODM.