Q: Is the price of the product negotiable?
A: Yes. The price on the alibaba page is for reference only.You can contact us to negotiate accurate price, we will give you the most competitive price according to the quantity and details.
Q: What is your MOQ?
A: To help customers test the market better, we accept small orders. Please contact us for details.
Q: Can I buy it for home use?
A: Usually we don't retail because the freight of international logistics is too high. If you can accept the expensive freight or
you can arrange your own Chinese forwarder to pick up the goods, we can provide you with products and services.
Q: Are you a factory or trading company?
A: We are a factory which located in Chaozhou, Guangdong Province, China. It‘s founded in 1983,more than 35 years of experience in the production of ceramic sanitary ware.Our factory has more than 200 workers, and we mainly produce toilets & basins.
Q: What's your sample policy?
A: We can supply the sample, but the customers have to pay the sample cost and the courier cost. The sample price will be higher than the wholesale price and the product price difference will be refunded when the customer places a normal quantity order next time.
Q: Can you offer custom-made?
A: Yes. We can offer ODM with your logo and packing. We also can offer OEM with your design. Please contact us for more details.
Q: Can you make colors or patterns?
A: Yes, some hot sell designs we can make colors and patterns. Now we have white, ivory, pink, green, blue, black, grey, red...and so on
Q:How about your way of packing?
A: Usually it is 5-layer carton. As we know, good packing can help sales. People like to buy something that looks elegant and good tested, so we can pack as your requirement. We will use the best packing material to make sure the goods won’t be damaged during delivery.
Q: How about your delivery time?
A: Generally, it will take 15-35 days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q: How do we build trust when we first work together?
A: Our company devoted in this line of business over 35 years,we have our own brand and famous for it’s high quality. In order to establish trust between us, you can place an order on Alibaba or payment to the alibaba official account for the first cooperation. During preparation and loading, we will provide real photos and videos of the goods you ordered.
Q: How do you make our business Long-term and good relationship?
A: We keep good quality and competitive price to ensure our customers benefit; we provide good service for our customers from place an order to finish order, even the after-sale; we respect every customer as our friend and sincerely do business with them.
Q: Where is your factory located?
A: Our factory is located in Fengsi Developed region, Chaozhou ,Guangdong, China. About 3 hours by train from Guangzhou, about 40min from Jieyang Airport. Warmly welcome customers to visit us!