1, What are our payment terms?Usually T/T; L/C, Western Union, Paypal or other payment terms are all acceptable.
2.Is free sample available?
Yes, free sample can be provided, but the courier cost is on your side.
3. What's the shipping way?
Samples use express such as EMS, DHL, TNT, Fedex, UPS or air transportation.
Normal order use sea transportation.
4.What’s the loading port?
Qingdao,Shanghai, or other specified shipping port.
5.Is a discount possible?
Yes, we'll give you a good possible discount according to your order quantity and market price, etc.
6. Are you a manufacturer or trading company?
We have own factory and also offer clients some other products which we don't produce.
7.How to contact with us?
We can talk online when you click the Alibaba "Contact Supplier", or you can leave messages to me, then we can send email orchatting in private.
8.How about the packing?
We have standard package, special packages can be customized.
9.How to confirm the Product Quality before placing orders?
We can offer you the COA certificate by our QA department. At the same time, free samples can be supplied, you also can test by yourself.
10.How do you treat quality complaint?
First of all, our quality control will reduce the quality problem to near zero. If there is a real quality problem caused by us,
we will send you free goods for replacement or refund your loss.
11.How can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;
12.What can you buy from us?
Chemical Products,Solvents,API,Pharmaceutical ingredients,Food Additives
13.Why should you buy from us not from other suppliers?
1.We have sufficient inventory and guarantee prompt delivery;
2.We will share industry informations with our clients to come ture win-win;
3.We offer high quality products with authoritative agency certification.