Q1: Are you a factory or a trading company?
A: We are an OEM/DOM factory.
Q2:What payment terms do you accept?
A: Payment types accepted: T/T, L/C, MoneyGram, Credit Card, PayPal, Western Union, Cash, Escrow.
Terms of payment: 30% deposit for order confirmation, 70% balance before delivery.
Q3:Can I mix different patterns?
A: Of course! You can mix colors and patterns as you like.
Q4:Are the materials of your products safe?
A: Yes! The raw materials we need for production are all environmentally friendly materials.
Q5:Can I customize my order?
A: Absolutely! You customize everything you need.
Q6:Can you make a custom sample? What's your sample policy?
Of course! The spot samples are free, and you need to pay the sample cost and freight for customization.
Q7:What should we do if we are not satisfied with our products?
A: If it is a sample, we are willing to make a new sample for you. If it is a mass production, we will replace the defective product.
Q8:What are your strengths?
A: Good quality and low price, with many years of experience in stationery, with its own design department and QC department.
Q9:What's your delivery time?
A: If you choose a product that we have in stock, we will ship it within 24 hours. If you choose a product that is not in stock and we need time to make it, please contact us for more information.
Q10:Which port will you ship at?
A: We can ship from any seaport or airport in China.