1. How long is the warranty of your machine?
Two years warranty, free tech support.
2. Do you provide the user manual or videos?
Yes, the user manual and videos will be sent to you. We also can face to face to help you if you have the instant massenger.
3. Can we change our local language?
Yes, we can free help you change the language according to your requirement.
4. Can we put our logo?
Yes, we implant the logo for you on the machine's screen for free.
5. Do you have After-sale service?
Yes, we have. In production and after delivery, we will track on time and tell your goods situation.
6. Do you accept installments or monthly payments?
Yes, we do, after you have paid the first payment, we will let the factory keep the machine for you, and after you have paid all the money, we will send out your machine.
7. What Happens During an Alexandrite laser Treatment?
Alexandrite laser will first emit a pulse of cooling spray in the treatment area to protect it against burn and improve comfort. A pulse of laser light will then be emitted in order to target hair follicles or simulate skin cell renewal. A tolerable stinging sensation is normal and is a desired clinical outcome as the therapeutic heat is being absorbed by the skin tissue. The treatment can take 30 minutes to 1 hour, depending on the existing skin condition, treated area, and desired cosmetic goals.