Q1. Are you a direct factory? What are your strengths? A: Yes, we are a direct factory. 1. Our factory has 6000 square meters and more than 200 employees.
2. Have better quality control, better after-sales service and more competitive factory price.
3. Our company has more than 13 years of export experience and can handle various problems.
4. Mandatory certificate.
Q2. Do you test all goods before shipment?
A: Yes, we have carried out 100% inspection and test before delivery. We will conductlong-distance transportation simulation test.
Q3. How to deal with defects?
A: After sales service is available at any time. If the thermometer is damaged within the warranty period, it can be replaced with a new thermometer for free, but the customer must pay the express fee.
Q4. Can you accept OEM and ODM services?
A: Of course, we have OEM and ODM experience.
Q5. What is your sample policy?
A: We can provide samples, but the customer needs to pay the sample fee and express fee.
Q6. Do you provide customized services?
A:Yes, we can customize the product color function according to your requirements. The
style and logo of the outer packing box can also be customized according to your requirements, but you need to provide the color card number and logo template.
Q7: Do you have any shipping companies with long-term cooperation?
A: Yes, we have long-term cooperation with freight forwarders,which can be assured.