1: Warranty for machines and moulds? A: We gurantee a period of 24 months from the date of machine & mould installation and setting to work.
2.Q: What about leadtime ? A: Normally the leadtime is 60days after we receive the deposit and confirm the details. All the press machines we use is the best quality in China Yangli brand. The press machine leadtime from Yangli is 50days, the best leadtime we can give is 60days.
3.Q: What's the lead time for moulds? A: Normally the mould leadtime is 45 days after we confirm all the details with customer. Our professional mechanical enginners from Austria will design the mould according to the samples from customer, or by the specifications offered by customers.
4.Q:What kinds of mould you can make? and what is your strong point for the moulds? A: we can make wrinkle wall mould and smooth wall mould both. For wrinkle wall mould we can make, 7-9" pan, fish pan, bbq pan. For smooth wall mould we can make muffin cup, and cake cup, tar cup,etc. We can also make 2 or 3 and 4 compartment conatiner moulds as long as you offer us sample or specifications.
5: How to purchase raw material or lubricating oil? A: SE can support every purchase work for all our customers, to help you set up a matured factory at the fast step.
6:How to install machine and train our staff on our factory? A: Yes, we do. We'll send our engineers to your factory to install, test machines and give your workers training guidance.
If you have any questions, please do not hesitate to contact us.