1.What are the main products of your company?
---Our main products are medium to high-end hair styling products and hair care products. Our main sales markets: North America, Europe, Australia.The sales of hair edge control gel products in this category account for more than 70%, hair edge control category are : Edge Control Gel,Lock & Twist Gel,Braid Gel,Shine n jam.
2.How does your company guarantee product quality?
1) In addition to signing a contract with our company, we also sign a product quality commitment;
2) You can use Trade Assurance payment/OA payment on Alibaba as a quality assurance;
3) Before shipment, we can provide Inspection process, inspection pictures and inspection videos, as well as free express delivery of finished product samples;
4) If you find that the product quality is unqualified after receiving the goods, you can contact us first to handle the return and refund matters, and we will pay additional compensation to the buyer.
3. Are your products safe and effective? Does it contain animal ingredients? Has it been tested on animals?
1) All of our products have COA and MSDS issued by SGS;
2) Our product ingredients do not contain alcohol or animal ingredients;
3) We made human test report for each batch of products before delivery, did not make animal testing;
4.How many free samples can you provide to test?
---We can provide free samples up to 2kg. When providing samples, we will help our customers to control the express cost and give as many samples with different effects as possible, so that you can have more choices when testing the products.
5. What is the minimum order quantity for customized logo products? How long is the lead time?
--- The normal minimum order quantity is 5000pcs. Our company has nearly 23 types in stock bottle. If you choose the bottle in stock, the minimum order quantity can accept 1000pcs, and the delivery time is 7-15 days;
6. Why should I cooperate with your company?
1) 13 years of experience in production and sales of hair styling and hair care products, stable product quality, 0 complaints about product quality throughout the year;
2) We have a mature supply chain, extra with mold factory, bottle factory, and carton factory. The supply of raw materials is fast, and the products are of high quality and value;
3) There are 16 production lines, with a daily production capacity of 50 tons and a daily output of 320,000 pcs. The goods of 40'HQ container can be shipped within 7-10 days after placing an order;
4) With professional R&D team and design team, providing mold design, product packaging design, LOGO design, exclusive bottles, free exclusive formulas, and free finished product samples;
5) Professional sales team, we're familiar with the market preferences of hair styling and hair care products, and provides customers with effective suggestions, professional services and sales plans;
6) Can provide factory inspection service, free board and lodging, and reimbursement of round-trip air tickets during the inspection period;
7) Provide free refined pictures of products, product production videos and product usage videos, which can be used to promote sales in advance;