Q1.What is the lead time?It usually takes 25 to 35 days after the sample is confirmed and the advance payment is received, and it takes 7-15 days for RTS products to be delivered. The specific delivery time depends on the item and quantity of the order.
Q2.What is your terms of payment?Usually,we accept Alibaba Trade Assurance,T/T ,irrevocable LC at sight.For regular orders,Terms of payment 30% deposit,full payment before delivery the goods.
Q3.What is your terms of packing?Generally, we adopt neutral carton and kraft paper packaging. If there is special need, we can customize the packaging
Q4.What is your terms of delivery?We accept DDP,EXW,FOB,CIF,etc.You can choose the one which is the most convenient or cost effective for you.
Q5.How to solve the quality problems after sales?Take photos of the problem and send it to us. If it is the product damage, you need to determine whether it is caused by the logistics and transportation process or the wrong filling of information during the purchase, or if the problem of the product itself is caused by the transportation and filling errors, you should find the corresponding subject's responsibility. If it is the product itself, it will be directly replaced with a new one for you
Q6.Do you have any MOQ limit for product order?Low MOQ,1pc for sample checking is available.
Q7.ls it OK to print my logo on product product?Yes.Please inform us formally before our production and confirm the design firstly based on our sample.
Q8.Wonder if you accept small orders?We accept small order.