Are you trading company or manufacturer ?
We are factory.
How long is your delivery time?
Generally it is 3-7 workdays if the goods are in stock. or it is 14-20 days if the goods are not in stock, it is according to quantity.
Do you provide samples? is it free or extra ?
Yes, we could offer the sample for free charge but do not pay the cost of freight.
What is your terms of payment ?
Payment<=1000 USD, 100% in advance. Payment>=1000 USD, 30% T/T in advance ,balance before shippment. If you have another question, pls feel free to contact us as below:
I can''t find the product on your catalogue,can you give this product information?
"Our catalogue shows most of our products,but not all.so jut let us know what product you need,and how many do you want .If we do not have it in stock, we can also design and make a new mould to produce it. For your reference,making an ordinary mould ill take about 3-5 days ".
I need your price list of all your products, do you have a price list ?
We do not have a price list of all of our products.The price are always changing because of raw materials cost. We hope to receive your detailed size, drawings or pictures, so that we can send you the prices and samples for your cofnriamtion.
Can you make customized products and customized packing?
Yes.We made a lot of customized products for our customer before. And we made many moulds for our customers alread.About customized packing,we can put your Logo or other info on the Packing.There is no problem.Just have to point out that ,it will cause some additional cost.
How to ship my order ? Is it safe?
For small package, we will send it by Express, tsuch as DHL,FedEx,,UPS,TNT,EMS.That''s a Door to Door service.For big packages, we will send them by Air or By sea.We will use good packing and ensure.the safety.We will be responsible to any product damage caused on delivery."
Can I become an Agent / Dealer of products?
Welcome! But please let me know your Country/Area fisrt,We will have a check and then talk about this.We will customize exclusive product specifications, packaging, logo and so on. According to your requirements, we could discuss a detailed cooperation plan together. Hope we can become a long-term partner.If you want any other kind of cooperation,do not hesitate to contact us.