1.FedEx/YUNexpressare the default Free Shipping Methods. Tracking Number is available once shipped out.Less than 12.50kgs via yunexpress , & over 21kgs , via FedEx .
2.International shipping may be influenced by holidays, events and other uncertainties during the China holidays time like CNY Festival, National Day and so on, the shipment migh be slightly delayed, please take the time into consideration before place the order.
3.Over 21kgs ,we probably will send FedEx IE , less than it ,we will doyunexpressor extrashipping costs might be requested
4.If an order in very large qty , we can offer door to door by sea shipping services , the shipping time by sea is around 28-35 days ,however it could save a lot on shipping costs , for details ,please check with oursales .
Payment & Duties
1.We accept paid on aliexpress,PayPal, T/T as payment methods.
2. Please make the payment in 2 days after you placed the order, or the products you ordered might be out of stock.
3. The custom duties, local taxes and charges shall not be included in the items prices or shipping fees. But we shall freely offer the buyers needed documents for help. If there is any cost, the buyers shall bear it.
MOQ & Delivery date
1.If your order weight is over 21kgs (to US & Canada ) ,you will get free shipping via FedEx, less than it we might use yunexpress or with additional shipping costs.
Return
1.100% Money back guarantee.
2.after you get your items in 15 days, if dissatisfied, please Email us with photos, and we will solve them within 24 hours, after confirmation, we will refund or replace them in the next shipment.over the requested date , we might not be responsible for it if not damaged or broken etc.
Feedback
Your satisfaction is very important to us. If you are satisfied with your transaction, please give us a positive feedback, that will be appreciated; if not, please contact us before you leave the neutral or negative feedback, just give both of us a chance to solve the problem and we believe that you will get a satisfying solution.
Other Questions
1. Please feel free to contact us if there is any question, we will reply to you as soon as possible, if we are off line, please just leave us a message and we will reply in 12 hours.
2.All styles support OEM Service, if you want to have customized product, please contact us at first.
3. We will contact you as soon as possible once the Out of Stock happens. You can choose to replace it with other similar styles or get a refund.
4. When you get a broken package, "PLEASE TAKE PHOTOS BEFORE OPEN IT", if not, any missing might not get refunded.
Thanks for shopping.